FAQs – or Frequently Asked Questions – have been identified below for your convenience (please click the small grey box on the right to show details for each topic and question).

If you have a specific question that you’d like us to address, please contact us with details.

Supplier FAQs:

Q:What is the LCBO?

The LCBO is short for Liquor Control Board of Ontario. It is the world’s largest buyer of wines and spirits and Noteworthy Wines is a licensed agent with the Alcohol & Gaming Commission of Ontario (AGCO), the regulatory body of the LCBO.

Q:As a supplier, why do my products have to be tested by the LCBO?

All alcoholic products that come under the jurisdiction of the LCBO must be registered with the LCBO. More importantly, because they are a beverage item for consumption, they must be tested by the LCBO for any and all elements which might affect a person’s personal and physical enjoyment of a product.

Because the LCBO is the largest buyer of alcohol products in the world, it also has one of the most admirable and professional testing facilities in the world. With this in mind, we strongly recommend that all suppliers invest in having their products tested with the LCBO, regardless of whether or not we represent you. Having the LCBO validate your products is an exceptional first step to building credibility for your brand.

More importantly, having all of your products tested will significantly enhance your potential with respect to getting a General or Vintages listing with the LCBO.

Buyer FAQs:

Q:I thought I could only buy wine via the LCBO?

What’s important is that the product you’re about to buy has been tested by the LCBO.

Q:I want to order more than 8 cases (or less than 1 case) of wine.

Our minimum order quantity is 12 bottles or 1 case. If you’d like to order more than 8 cases however please feel free to do so. We offer volume discounts for purchases over 10 cases

Q:How do I redeem a gift voucher?

Simply add your voucher’s unique code to our order form. Please note that as a security measure, your voucher will not be redeemed (and the total indicated on the order form not altered) until after email confirmation.